Legal

Privacy Policy

At JCM, we respect the privacy of users of our website and are committed to protecting their personal data in accordance with applicable data protection legislation.

This Privacy Policy explains who we are, what personal data we may collect through the website, for which purposes we use it, on what legal basis we do so, how long we retain it, and what rights data subjects have.

Last updated: March 18, 2026

1. Data controller

The controller responsible for processing personal data is:

Entity: JCM
Tax number: [NIF]
Address: Rua do Girassol, 4810-001 Guimarães, Portugal
Email: [EMAIL]
Phone: +351 934418646
Data Protection Officer (DPO): [name or “not applicable”]
DPO contact: [email]

2. Personal data we may collect

Through our website, we may collect the following personal data:

Name
Phone number
Email address
Location or address of the worksite/intervention, when provided
Content of the message sent by the user
Technical browsing data, such as IP address, device type, browser, and website usage data, when applicable

We only request the data that is strictly necessary to respond to the user request or to provide our services.

3. Purposes of processing

The personal data collected through the website may be processed for the following purposes:

Responding to contact requests, information requests, or quotation requests
Contacting the user regarding the services requested
Managing the pre-contractual or contractual relationship, when applicable
Complying with legal obligations
Improving the operation, security, and performance of the website
Sending commercial or informational communications, only where there is a valid legal basis to do so

4. Legal basis

We process personal data on the basis of the following legal grounds, as applicable:

Pre-contractual steps, when the user requests contact or a quotation
Performance of a contract, when processing is necessary for the provision of services
Compliance with legal obligations, where required by law
Legitimate interest, namely to ensure website security, prevent abuse, and improve our services
Consent, where required, for example for marketing communications or certain non-essential cookies

5. Data retention period

We retain personal data only for the period necessary to fulfil the purposes for which it was collected, namely:

Data related to contact or quotation requests: up to [12 months / period defined by the company], unless the commercial relationship continues
Data necessary for the provision of services: for the duration of the contractual relationship and for the legally required retention periods
Data processed on the basis of consent: until consent is withdrawn or until the data is no longer necessary for the relevant purpose

6. Sharing data with third parties

Personal data may be processed by third parties providing services to JCM, namely:

Website hosting and maintenance
Email and communications providers
Statistical analysis or website performance tools
Technical support providers

Where applicable, these entities will act as processors and will only process the data in accordance with our instructions and with appropriate security measures.

We do not sell or disclose your personal data to third parties for commercial purposes.

7. International data transfers

At this date, we do not transfer personal data to countries outside the European Economic Area, unless such transfer results from the use of technological services properly covered by applicable law.

8. Data subject rights

Under the applicable legislation, the data subject may exercise the following rights at any time:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability, where applicable
Right to withdraw consent, where processing is based on consent

To exercise any of these rights, the user may contact us through [contact email].

The data subject also has the right to lodge a complaint with the competent supervisory authority in Portugal, CNPD – Comissão Nacional de Proteção de Dados.

9. Data security

We adopt appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure, or unauthorised access.

However, no transmission of data over the internet is completely secure, and we therefore cannot guarantee the absolute security of information transmitted through the website.

10. Cookies

Our website may use first-party and/or third-party cookies to ensure the website functions properly, analyse page usage, and improve the user experience.

For more information about the use of cookies, please consult our Cookie Policy.

11. Links to third-party websites

The website may contain links to third-party websites. JCM is not responsible for the privacy practices of those websites, so we recommend reading their respective privacy policies.

12. Changes to this policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page, together with the relevant update date.

13. Contacts

For any question related to this Privacy Policy or to the processing of your personal data, you may contact us through:

Entity: JCM [full name / corporate name]
Email: [email]
Phone: [phone]